
Customer relationship management
Our specialized methodologies help clients create a CRM roadmap that systematically describes overall CRM strategy and defines specific goals. In cases, where organizations have been unable to realize the anticipated value of CRM investments, we help by developing and implementing an improvement program. We also conduct architecture reviews, repository audits and application tuning to identify and remedy sub-optimal configurations. In short our CRM consulting services include the following:
*CRM strategy definition
*CRM software evaluation
*System audit
*Architecture review
*Application & database tuning
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